What we need for a translation job are:
- The complete text, ideally in electronic form
- Any glossaries, lists of abbreviations, etc. which you may have
- Background information about your company, product, etc.
- Details of the target language (US English, British English)
- Deadline for delivery
- Name, phone number and e-mail address of a contact in your company
- Details of the format of your choice (Word file, version number, paper, etc.)